Order tracking

Mention Me needs to know if an order (or sign up event) takes place so we can track it and reward the appropriate referrer.

We prefer to combine this with Referrer Promotion where possible - because this allows to best segment your customers - so if you are promoting at the order (or sign up event) then pass us the Order details with that endpoint. Follow the rest of this guide if you need to track orders separately from referrer promotion.

In a transactional business (e.g. ecommerce), this is typically upon "Order confirmation". In a subscription or other business, this is typically after "Customer sign up" or "Registration" when the customer gives their details.

We require the following information:

  • Customer’s email address
  • Order ID (or transaction/account Id if you are tracking signups)
  • Order subtotal (if appropriate, otherwise 0)
  • Currency

There are 2 ways you can pass Mention Me this information:

  1. Call our Order API directly; or
  2. Add a direct request to our Order Tracking pixel, either server side or in app

What’s Next

View the Record Order API reference